Privacy Policy
Return Policy
Introduction
At Bachat Ghar, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.
Returns
Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Some items, such as perishable goods, personalized products, and clearance items, are not eligible for return.Timeframe: You have 30 calendar days from the date you received your item to request a return.
Return Process
Return Authorization: Once your return request is approved, you will receive a return authorization and instructions on how to return your item.
Shipping: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Shipping: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refunds
Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund. Refund Method: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies. Partial Refunds: Partial refunds may be granted in certain situations, such as items that are returned more than 30 days after delivery or items that are not in their original condition.
Exchanges
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [Email Address] or [Contact Number] with details and a photo of the damage or defect. We will arrange for a replacement or refund. Exchanging Items: If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
Perishable goods
Personalized or custom-made products
Clearance items